The availability of the products is indicated on the product page. If it indicates that the material is available, it means that the product is in stock. If it is indicated that the product will be available within a certain number of days, it means that the product is not currently in stock and that it will be ordered within the specified time period.

To place an order, simply add the desired products to the cart and follow the steps. If you have difficulty viewing the cart, simply click on "Payment" in the menu at the top right.

All purchases made on the website http://www.maxder.com are subject to the disciplines of Legislative Decree no.185 of 22/05/1999 dictated in the matter of distance contracts, in cases where the delivery of the goods takes place at the domicile of the 'buyer (customer), as these purchases are completed outside the business premises. Essentially, this legislation is of particular importance as regards the Right of Withdrawal reserved for the buyer (customer). Community legislation provides that the right of withdrawal can be exercised only by natural persons (consumers) who act for purposes that can be considered unrelated to the own business. The right of withdrawal, therefore, cannot be exercised by legal persons and natural persons acting for purposes related to a commercial activity. The right of withdrawal also excludes purchases made by resellers or by subjects who in any way purchase for resale to third parties. The consumer has the right to withdraw from the contract within 14 working days of receipt of the goods, returning the goods subject to withdrawal to the seller, who will refund the price of the returned goods. It should be noted that in the hypothesis of prize operations (i.e. the so-called promotions), in which the purchase of an asset is combined with another asset that is sold at a ridiculously low price or even given as a gift, the right of withdrawal will be legitimately exercised with the return of both goods object of the purchase, given the constraint of the accessibility of the goods in promotion with respect to the first. The right of withdrawal applies only if the original packaging of the product is sealed and intact. Before contacting Maxder Group srl, it is advisable to have the following documents and data available: original invoice (with order number, invoice number, customer code); in case of partial withdrawal, in addition to the purchase invoice, the article code (s); bank details on which to obtain the transfer (ABI Code - CAB - Current Account of the invoice holder). To exercise the right of withdrawal, within fourteen days, send a registered letter with acknowledgment of receipt to: Maxder Group srl - Via Ludwig Van Beethoven 24 - 20092 Cinisello Balsamo (Mi) - where the customer declares that he wishes to exercise the right of withdrawal. , that the products to be returned are in their sealed and intact packaging specifying the invoice number, the product codes and the quantities of goods to be returned. it is possible to send the communication, within the same term, also by telegram, telex, e-mail and fax, provided that it is confirmed by registered letter with acknowledgment of receipt within the following forty-eight hours.

The goods will be returned in their original packaging protected by another suitable wrapping to avoid any alteration of the original packaging during transport; all accessories must be present and there must be no signs of wear or damage. In other words, the items must be re-salable as new. Send the goods at your own expense, to the following address: Maxder Group srl - Via Ludwig Van Beethoven 24 - 20092 Cinisello Balsamo (Mi) Within ten days of receipt, the goods will be examined and if they meet the above requirements, a bank transfer will be arranged within 30 working days of receipt of the same, the company Maxder Group srl will proceed to credit the Customer with the amount corresponding to the value of the goods resulting from the invoice. The aforementioned amount does not include shipping costs. This in accordance with art. 5, paragraph 6, Legislative Decree n. 185 of 22/05/1999. Maxder Group srl reserves the right not to accept shipments of products that: have been carried out without having activated the request for intervention foreseen by the current conditions; have been made without following the sending methods foreseen by the current conditions. In all cases the transport costs for the return will be charged to the customer.

The products are covered by a warranty for a period of 12 months. The legal guarantee covers conformity defects and does not have accidental failures or wear damage over time.

Our minimum billable is € 100.00 + VAT, the goods travel at the risk of the purchaser and can be insured against him upon notice by telephone or by email. Any transport damage must be claimed to the shipper before accepting the goods, also immediately informing the sender. Any complaints must be received within 10 days of delivery of the goods. The claimed material must arrive within 8 days of delivery (subject to our authorization) with the packaging and the goods in the original conditions of sale. The sending of the return is the responsibility of the customer. The products must be returned intact and in their original packaging and with adequate external packaging. We reserve the right to repair or replace the claimed part at the manufacturer's discretion. Damages resulting from improper use by the buyer or third parties, wear or harmful or negligent treatment are excluded. The seller will not reimburse any costs other than those of the product itself. The buyer will receive the replacement of the ordered product or the refund of the amount with the exclusion of transport and re-credit costs. Each article subjected by law to limitations of use, is sold for the buyer to use it in compliance with the rules governing its use.

Maxder Group accepts the following payment methods: Paypal Payment in advance via/by bank transfer Bank receipt (subject to agreements with our sales office) Cash (In case of collection at our factory)